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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report is too long
B) The report misses a description of the evaluation method
C) The report misses positive findings
D) The report makes use of usability jargon

2. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A) Check that the usability test plan has been properly reviewed
B) Check that findings are communicated to the stakeholders
C) Check whether the usability test report conforms to the best practices
D) Check consumed resources regularly and compare with the estimates

3. Which of the following is the best description for a usability test session?

A) A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
B) A black-box test technique in which test cases are designed to execute usability scenarios.
C) A document specifying a sequence of actions for the execution of a usability test.
D) A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.

4. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?

A) The "evaluate"-part
B) The "analyze"-part
C) The "iterate"-part
D) The "design"-part

Solutions: