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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Which type of group is defined by the organization's structure?
Choose 1 answer

A) Informal group
B) Designated group
C) Formal group
D) Unified group

2. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer

A) With high performance pressures
B) With organizational investment
C) With proactive behaviors
D) With defensive behaviors

3. How can an organization transmit its culture to its employees?
Select one.

A) By balancing cultural backgrounds
B) By studying employee complaints
C) By circulating stories
D) By requiring employees to memorize the mission statement

4. A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

A) Group performance evaluation with individual rewards
B) Individual performance evaluation with group rewards
C) Group performance evaluation with group rewards
D) Individual and group evaluation with individual and group rewards

5. Which method should be used to maximize team member participation in global meetings?
Select one.

A) Electronic technology to tie team members together during meetings
B) Parallel voice messaging contacts to tie members together
C) Change of global meeting membership frequently to maintain interest in meetings
D) A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members

Solutions: