Passing exam with 6201-1 latest training materials
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Updated: Jul 20, 2026
No. of Questions: 55 Questions & Answers with Testing Engine
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Avaya 6201-1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam |
| Exam Number: | 6201-1 |
| Exam Format: | Multiple Choice Questions |
| Related Certifications: | Avaya Aura Communication Manager Avaya Call Management System (CMS) Avaya Aura Contact Center |
| Available Languages: | English |
| Real Exam Qty: | 55 |
| Recommended Training: | Avaya Call Management System Documentation Avaya Aura Communication Manager Training |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | Avaya 6201-1 Sample Questions |
| Exam Way: | Computer-based exam (delivery method may vary by testing center or online proctoring availability) |
| Pre Condition: | Recommended experience with Avaya Aura Communication Manager and basic contact center/telephony concepts. |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 6201-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Call Management System (CMS) Implementation | - CMS architecture and data collection
|
| Topic 2: Avaya Aura Communication Manager Core Configuration | - System architecture and call processing
|
| Topic 3: Avaya Contact Center Integration | - Integration with Aura components
|
Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:
1. Which announcement type resides in a TN2501AP circuit pack, and supports recording locally from a telephone, or can use generated way announcement fifes?
A) Integrated
B) Adjunct
C) External
D) Local
2. Far a sales campaign, the customer created a new VDN 4000 with the names "Sales C".
when running in Avaya CMS supervisor, it does not show the VDN name, only the number.
What must be done to see the name in the report?
A) In Avaya CMS Supervisor, refer to the Dictionary and assign the names to the new objects.
B) Refer to the system parameter feature in the Communication manager and activate
"Send names" in the reporting adjunct section.
C) On the CMS cmssvc menu, display the authorizations to check if "Global Dictionary" is set.
D) In Avaya CMS Supervisor, refer to the User Permissions and assign read permissions to the user.
3. To configure the eri0 network device on CMS, which set of Solaris files, must be edited?
A) /dev/eri0 and /dev/hostname.eri0
B) /net/eri0 and/net/netmasks
C) /cms/install/net use and /cms/install/netboo.eri0
D) /etc/hostname. Eri0 and /etc/netmasks
4. How are feature packages, like External Call History or Forecasting, installed an a CMS system?
A) Using cms adm menu:, pkg_install option
B) Using CMS main menu, System Setup menu, Package management option
C) Using cms svc menu, pkg_install option
D) From Solaris shell as root by issuing 'pkgadd -d <package name>' command
5. Which three ways can be used to verify the CMS is collecting data from the Communication Manage? (Choose three)
A) From the CMS menu. Maintenance Connection Status shows a link operational.
B) The arrow an the CMS menu is up
C) From the CMS menu, Maintenance: Error Log Report shows calls being transmitted
D) The /cms/pbx/3cd<#>/spi.err shows calls being transmitted.
E) The /cms/install/logdir/admin. log shows a link is operational.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A,B,E |
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