Passing exam with 9L0-064 latest training materials
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Updated: Aug 09, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Apple 9L0-064 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | OS X v10.8 Troubleshooting Exam |
| Exam Number: | 9L0-064 |
| Passing Score: | 80% |
| Related Certifications: | Apple Certified Mac Technician (ACMT) |
| Available Languages: | English |
| Real Exam Qty: | 68 |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Sample Questions: | Apple 9L0-064 Sample Questions |
| Exam Way: | Testing center or online proctored exam delivery through Apple's authorized testing provider. |
| Pre Condition: | Recommended experience with Mac hardware support and OS X troubleshooting. Part of Apple Certified Mac Technician certification requirements. |
Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| File System and Storage Management | - FileVault 2 encryption - Time Machine backup and restore - Disk Utility and disk troubleshooting |
| Hardware and Peripheral Troubleshooting | - Mac hardware diagnostics - External devices and peripherals - Power, startup, and performance issues |
| Network and Sharing | - File sharing and permissions - iCloud and network services - Network configuration and troubleshooting |
| Application and System Troubleshooting | - Application launch and compatibility issues - Preference files and user environment troubleshooting - Console, logs, and diagnostic tools |
| OS X Installation and Configuration | - OS X Recovery and startup options - Configuring system settings and user accounts - Installing OS X Mountain Lion |
| Security and Privacy | - Gatekeeper and malware protection - User privacy and account management - Firmware passwords and security settings |
Apple OS X v10.8 Troubleshooting Sample Questions:
1. If a technician suspects that a required system font is missing from an installation of OS X Mountain Lion, which folder should be investigated?
A) /System/Library/Fonts
B) ~/Library/Fonts
C) /System/Fonts
D) /Library/Fonts
2. What feature of Os x Mountain Lion allows a customer to reset their forgotten login password without having to have a second admin user?
A) Safe Boot.
B) Reset a password using an Apple I
C) Verbose mode.
D) EFI reset mode.
3. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Hold command S to enter Single User mode, then move login items with the command line.
C) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.
D) Hold the shift key at start up to Safe Boot.
4. A user tries to launch an app named "Dangerous" on OS X Mountain Lion and sees the following warning: "Dangerous" comes from an unidentified developer. Your security preferences are set to block installation of applications from unidentified developers." What can the user do to open the application?
A) Control-click or right click the icon of the app, select Open from the contextual menu or select 'Anywhere' under System Preferences > Security & Privacy > General > Allow applications downloaded from:
B) Open the Mac App Store preferences, then change the Application Security settings.
C) Contact the vendor of the app and ask them to send a product registration key.
D) Delete the app and try downloading a fresh copy from the internet.
5. A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is
A) anIOSapplication
B) a Windows application
C) a PowerPC application
D) an app not purchased at the Mac App Store
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
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