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Updated: Aug 15, 2026
No. of Questions: 82 Questions & Answers with Testing Engine
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| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C_C4HCX_2405 |
| Passing Score: | 63% |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Certified Application Associate - SAP Service Cloud SAP Certified Development Associate - SAP Commerce Cloud |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Exam Price: | $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts) |
| Sample Questions: | SAP C_C4HCX Sample Questions |
| Exam Way: | Online (Proctored) |
| Pre Condition: | None specified, although project management knowledge is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
| Section | Weight | Objectives |
|---|---|---|
| SAP Customer Data Solutions | 11-20% | - Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation) |
| SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Commerce solution architecture - Order management |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Sales process configuration - Service ticket workflows - Integration with back-end systems |
| SAP Integration Suite | 11-20% | - Integration strategy and architecture - Cloud Integration capabilities - Open Connectors - API Management |
| The Intelligent Enterprise | <=10% | - SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes |
| Extensibility in SAP CX Solutions | 11-20% | - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) - In-app extensibility |
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Campaign management - Marketing automation strategies - Customer segmentation |
| Managing Clean Core | <=10% | - Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions |
1. Which component type list is part of Dataflows (IdentitySync)?
A) Readers, Queries, Formatters, Writers, Deleters
B) Readers, Searches, Mappings, Writers, Removers
C) Readers, Lookups, Evaluators, Storers, Deleters
D) Readers, Lookups, Transformers, Writers, Deleters
2. When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.
A) To enhance the profile's visual appeal for end users.
B) To support both high-confidence and low-confidence data use cases within different business applications.
C) To reduce storage and operational costs by duplicating key customer data in both views.
D) To maintain different views using weaker and stronger identifiers respectively.
3. You want to enhance a specific standard business context in SAP Marketing Cloud.
Which in-app features are available for enhancements?
Note: There are 2 correct answers to this question.
A) Create a new UI as an SAP Fiori app.
B) Create custom logic to enhance SAP standard logic.
C) Append a new structure into an SAP standard table.
D) Add custom fields to the SAP standard fields.
4. Which dev space types are offered by SAP Business Application Studio?
Note: There are 3 correct answers to this question.
A) SAP Fiori
B) SAP Workflow
C) SAP ABAP
D) SAP HANA native application
E) Full-stack cloud application
5. You are executing the Recruit to Retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors?
Note: There are 3 correct answers to this question.
A) Rank and select candidates
B) Measure onboardings
C) Assign employees to project tasks
D) Process work and life events of employees
E) Reimburse expenses
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: B,D | Question # 4 Answer: A,D,E | Question # 5 Answer: A,B,D |
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