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Updated: Aug 25, 2026
No. of Questions: 187 Questions & Answers with Testing Engine
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| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Experience Cloud Consultant |
| Exam Number: | EX-101 |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 3 years |
| Exam Price: | $200 USD |
| Passing Score: | 68 |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Platform App Builder |
| Sample Questions: | Salesforce EX-Con-101 Sample Questions |
| Exam Way: | Online proctored exam at authorized testing centers or remotely |
| Pre Condition: | Recommend having at least 6-12 months of hands-on Experience Cloud implementation experience. Salesforce Administrator certification is recommended but not required. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/experiencecloudconsultant |
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Monitoring | 13% | - Implement error handling and logging - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization - Monitor site performance and user engagement |
| Solution Design and Business Logic | 28% | - Design data access and visibility rules - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Design Experience Cloud site architecture (themes, templates, branding) - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) |
| Discovery and Scoping | 18% | - Define scope and create solution design - Assess organizational readiness for digital transformation - Identify key stakeholders and user personas - Understand customer business objectives and challenges |
| Implementation and Integration | 28% | - Implement search functionality and content tagging - Build and configure Experience Builder pages and components - Configure email and notification templates - Integrate external systems via APIs and connected apps - Configure SSO and authentication providers - Implement Einstein bots and chat functionality |
| Change Management and Training | 13% | - Define support processes and escalation paths - Create training materials and end-user guides - Develop user adoption strategy and documentation - Plan and execute change management activities |
1. Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.
Which tool should the Experience Cloud consultant recommend to make these changes?
A) Site Builder
B) Lightning Builder
C) Experience CloudScript Master
D) ExperienceBundle
2. Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?
A) Content Management inWorkspaces
B) Administrator in Workspaces
C) Branding Sets
D) Community Setting
3. Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site willalso contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?
A) Help Center
B) Customer Account Portal
C) Customer Service
D) Partner Central
4. How can records owned by Customer Community users be shared with internal users?
A) Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
B) Create aSharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
C) Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
D) Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
5. Cloud Kicks (CK) is launching a new public marketing site. The company expects a large volume oftraffic and wants to ensure its site performs well. CK also wants repeat visitors to have the fastest browsing experience possible.
What should CK do to get the best performing site?
A) Schedule Apex jobs to push content to users' browser caches.
B) Enable and configure the Content Delivery Network so that public content is cached.
C) Use Next Best Action to predict what content to serve to the user's browser.
D) Disable Visualforce to make all pages switch to Lightning.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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