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Last Updated: Oct 31, 2026
No. of Questions: 65 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Objectives |
|---|---|
| Topic 1: Workspaces and Agent Experience | - Agent Workspaces configuration - Interaction routing and handling - Supervisor features - Context management |
| Topic 2: Administration and Maintenance | - Database and datastore management - Routine operational tasks - Backup and restore procedures - System monitoring |
| Topic 3: Installation and Initial Configuration | - Core platform deployment - Cluster installation and configuration - Certificates and security setup - Avaya Control Manager integration |
| Topic 4: Troubleshooting and Best Practices | - Integration issue diagnosis - Deployment best practices - Log analysis - Channel troubleshooting |
| Topic 5: Omnichannel Solution Integration | - SMS channel integration - Social media and chatbot integration - Voice channel integration - Web Chat integration - Email channel integration |
| Topic 6: Avaya Oceana Solution Architecture | - Workspaces architecture - Component interfaces and interactions - Avaya Oceana core components - Avaya Breeze platform integration |
Once the authentication information for the Hyper-Sec Gateway is provided through the onboarding workflow, when will the HyperSec Gateway be in the Onboarded state?
Correct Answer: C 🗳️
Given the description below:
"As you connect and disconnect network devices, your network Is able to automatically extend and retract network configurations." Which Avaya Surge™ IoT feature is described by this description?
Correct Answer: A 🗳️
Which interface is used for High Availability and Clustering of the Avaya Surge™ IoT Controller?
Correct Answer: A 🗳️
Which Avaya Surge™ tool can be used by administrators to onboard ONAs?
Correct Answer: B 🗳️
What does the term Master Node refer to In the Avaya Surge™ lot Controller deployment model?
Correct Answer: A 🗳️
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