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Updated: Aug 20, 2026
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SAP C-FSM-2601 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Available Languages: | English |
| Real Exam Qty: | 68 |
| Passing Score: | 60% |
| Certificate Validity Period: | Valid indefinitely; requires annual stay-certified assessment |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Duration: | 120 minutes |
| Recommended Training: | C4H520 SAP Field Service Management SAP Learning Journey: SAP Field Service Management |
| Exam Registration: | SAP Certification Hub Pearson VUE |
| Sample Questions: | SAP C-FSM-2601 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended knowledge of field service processes and SAP FSM fundamentals |
| Official Syllabus URL: | https://learning.sap.com/certification/sap-certified-application-associate-sap-field-service-management |
SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
SAP Certified - SAP Field Service Management Sample Questions:
1. What are some of the characteristics of assisted scheduling?
There are three correct answers.
A) Assisted scheduling is triggered by the user or by an API call
B) The scope and parameters for assisted scheduling can be completely tailored to the use case
C) The scope and parameters for assisted scheduling are largely pre-determined
D) Assisted scheduling is triggered by a scheduled business rule
E) Assisted scheduling can work with custom optimization policies
2. What are the key components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A) Integrated Toolchain
B) Business Marketing Strategy
C) Expert Guidance
D) Standardized Framework
E) New Customer Acquisition System
3. The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.
A) False
B) True
4. A Company in SAP Field Service Management uses a repository of master data which is shared between all companies within the account Choose the correct answer.
A) False
B) True
5. Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
A) All data required for an online report is read from the FSM cloud.
B) Online reports are generated in the FSM cloud and returned to the client (mobile or web).
C) Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
D) The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: A,C,D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A,B,C |
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