Prepare and pass exam with our Microsoft MB-240 training material, here you will achieve your dream easily With TrainingQuiz!
Last Updated: Jul 27, 2026
No. of Questions: 230 Questions & Answers with Testing Engine
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The average salary of a MB-240: Microsoft Dynamics 365 for Field Service Exam Certified Expert in
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In regards to the exam details, it is important to start with the format. The test can be taken in the English language only. It is known to be 120 minutes long with approximately 40-60 questions to answer. The candidates in the United States are required to pay $165 to sit for this exam either online or at any Pearson VUE center near them. This cost is not applicable in other countries. Due to taxation, it is usually different and on the higher side. Those individuals who are not in the USA can find out how much they should pay for the test on the official webpage.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
| Section | Weight | Objectives |
|---|---|---|
| Manage work orders and customer assets | 25–30% | - Process work order lifecycle: creation, assignment, completion, and closure - Manage work order products, services, and skills requirements - Create and manage work orders, work order types, and statuses - Manage customer assets, asset hierarchies, and service history |
| Configure field service applications | 20–25% | - Configure incident types, service tasks, and products - Configure service agreements, booking rules, and settings - Configure core settings and administration areas - Configure resources, resource types, and resource roles |
| Schedule and dispatch work orders | 15–20% | - Use schedule board, schedule assistant, and resource optimization - Configure scheduling parameters, booking statuses, and requirements - Manage bookings, resource availability, and conflicts - Configure and use resource scheduling optimization (RSO) |
| Manage the Field Service mobile app | 5–10% | - Customize mobile forms, views, and offline capabilities - Install, configure, and deploy mobile app - Manage mobile user access, security, and synchronization |
| Manage inventory and purchasing | 5–10% | - Manage purchasing, purchase orders, and vendor returns - Configure inventory settings, warehouses, and product catalog - Process inventory transactions: receive, transfer, adjust, and consume |
| Implement Microsoft Power Platform | 5–10% | - Extend functionality with customizations and solutions - Configure and use connected field service and IoT features - Integrate with Power Apps, Power Automate, and Power BI |
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