Passing exam with 922-060 latest training materials
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Updated: Aug 01, 2026
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Nortel 922-060 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | Nortel Contact Center Manager RIs. 7.0 Administration |
| Exam Number: | 922-060 |
| Available Languages: | English |
| Real Exam Qty: | 100 |
| Related Certifications: | Nortel Contact Center Manager RIs. 7.0 Scripting (SCE) Nortel Contact Center RIs. 7.0 Networking |
| Exam Format: | Multiple choice, Scenario-based questions |
| Exam Duration: | 120 minutes |
| Exam Way: | Computer-based exam (proctored online or test center depending on provider) |
| Pre Condition: | Recommended familiarity with contact center systems and basic telephony/networking concepts |
Nortel 922-060 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Configuration | - Contact Center Manager installation and setup
|
| Reporting and Monitoring | - Real-time monitoring
|
| Call Routing and Contact Handling | - Interaction processing
|
| System Maintenance and Troubleshooting | - System health monitoring
|
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